Telephone Health Advisory is available at 1-866-553-7205
Have you ever tried to see your doctor for a same day appointment for an urgent matter but they are booked solid with appointments? Our Family Health Team offers evening clinic appointments from Monday to Thursday, 5-8 p.m. so that you can still be seen that day! If you would like more information on our evening clinics, please contact your physician’s office today for details!
FREQUENTLY ASKED QUESTIONS….
What is considered urgent?
Urgent matters include but are not limited to sore throat, fever, earache, etc. Also if a chronic disease condition changes suddenly - for example, a congestive heart failure patient experiences sudden swelling in the legs, it is important that this patient be seen the same day. Please note that these night clinics are not intended for non-urgent matters such as prescription renewals, completion of forms, physicals, etc.
Can I book my appointment more than a day in advance?
No, these appointments are set aside for urgent matters only. Also, there may be a last minute change in physician coverage and location so appointments can only be booked same day.
How do I know where to go for the clinic?
After you find out that your physician’s office is booked for the day, ask them who is scheduled to work that evening. They will provide you with the “on-call” physician and you will be required to phone that Doctor’s office to book in your appointment – and that’s where the clinic will be held that evening.
Is it like a walk-in clinic? Can I just drop in?
No, all appointments need to be booked in advance with the physician’s office. And all those being seen must be a patient of the following physicians: Dr. H. Milkovic, Dr. Z. Milkovic, Dr. Sullivan, Dr. Munro, Dr. Gamble, Dr. Boekhoud, Dr. Watterud, Dr. Bailey, Dr. Huffman, Dr. Roszell, and Dr. Eaton.
Why don’t I just go to the nearest Emergency Department or Walk-In Clinic for my daughter’s sore throat?
It’s important to know that all of your patient information is accessible (electronically) to the physician working at our evening clinics, even if you are not his/her patient. They can look up your medical history (i.e., medication, recent tests results). They already have a collegial relationship with your physician because they work together as part of team and we can provide you with the best seamless, comprehensive care. An outside walk-in clinic or Emergency Department cannot access your patient information. Also, by coming to our evening clinics when possible, it allows Emergency Departments to focus on providing care to those who require emergency care, and this will help to reduce the emergency department wait times as well.
or present to your nearest local emergency department